This privacy policy covers the use of your information by KEETA CHARGING UK LTD.
Any references to “Keeta”, “We”, “Our”, “Us” etc. will be interpreted as a reference to KEETA CHARGING UK LTD. Keeta will be the Controller of your personal information for the activities described in this Privacy Policy.
We will collect, process and store personal information about you which may include:
Most of the information described above comes directly from you, but we do obtain some from third parties, for example, your Apple, Google, or Facebook account information when you register using a third-party account. When you visit our website/app, we collect some basic usage information such as which pages you accessed, and when. We use this information to analyse the use of our website to help guide improvements.
We will use your information for the purposes set out below and rely on the lawful bases listed for such processing activities.
| We use your personal data: | The lawful basis we rely on is: |
| To be able to provide you with power bank product or services in line with our terms and conditions. We may process various types of data as mentioned above, including geolocation data — which is specifically required to determine where the power bank is borrowed and returned, and to enable a nearby cabinet machine to dispense or retrieve the power bank. | Performance of a contract. |
| As this is necessary for the performance of the contract with you for power bank rental or to take steps at your request prior to entering into this contract. | Performance of a contract. |
| To respond to any questions or concerns you have raised. | Legitimate interests. |
| (If you use the Keeta Powerbank website) To process personal data when using cookies or similar technologies for the website/app. For more details about using cookies or similar technologies, please refer to our Cookie Policy. |
Performance of a contract / consent. |
We may also disclose your personal information if we are required to do so by law or requested to do so by a law enforcement agency.
The personal data you provide to us will be stored in Frankfurt, Germany. We will not transfer personal data outside of the EEA/UK ourselves. In cases where data is transferred to third parties located outside the EEA/UK, we require them to provide adequate safeguards (for example, SCCs). You can obtain a copy of the safeguards in place for such transfers by contacting us using the contact details contained in this privacy policy.
We only keep your information for as long as is reasonably necessary for the purposes set out in this privacy policy and to fulfil our legal obligations. Specifically, we may retain information when necessary to comply with contractual and legal obligations, when we have a legitimate business interest to do so (such as improving and developing our product or services, and enhancing its safety, security and stability), and for the exercise or defence of legal claims. We will securely erase or anonymise your information once we no longer need it. A copy of our records retention policy is available on request via our privacy email at privacypolicy@keetainc.com.
You have the following rights regarding your information:
| Right to be informed | You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we are providing you with the information in this privacy policy. |
| Right of access | You have the right to obtain access to your information (if we are processing it), and certain other information (similar to that provided in this privacy policy). |
| Right to rectification | You are entitled to have your information corrected if it is inaccurate or incomplete. |
| Right to erasure | This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there is no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions. |
| Right to restrict processing | You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. |
| Right to data portability | You have the right to obtain and reuse your personal data in a structured, commonly used and machine readable format in certain circumstances. In addition, where certain conditions apply, you have the right to have such information transferred directly to a third party. |
| Right to withdraw consent | If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). |
| Right to object | In addition to the above rights, you also have the right to object to certain types of processing, in certain circumstances. In particular, the right to object to the processing of your personal data based on our legitimate interests grounds. |
From time to time we may make changes to this privacy policy to ensure that it is accurate and up to date and to reflect any changes in the law. This policy was last updated on 07/2025.